Privacy Policy

Bitstorm Solutions

Effective date: August 6, 2025

Bitstorm Solutions ("us", "we", "our", or "Company") is committed to protecting the privacy rights of our users ("users" or "you"). This Privacy Policy (the "Policy") explains how and why we collect, store, use, and manage the information, including personal information and data, you provide or we collect in connection with any Company application or game provided on any platform (e.g., mobile, PC, VR) (collectively, the "Service(s)").

This Policy informs you about our practices regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you consent to the collection and use of information in accordance with this Policy.

Definitions

  • Service: Service refers to any Company application or game provided on any platform.
  • Personal Data: Personal Data means data about a living individual who can be identified from those data.
  • Usage Data: Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Data Controller: For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information ("Personal Data"). This may include, but is not limited to:

  • Your in-game name specified in the settings. We use this to display to other players so they can identify you.
  • IP address. We use this data to determine your region and select the best-performing server for multiplayer mode.
  • Email address, if provided in the settings. We use this data to allow for the ability to restore your user profile on another device.
  • Age Group. We use this data for compliance and better matchmaking.

How to delete, view, and modify your data

You can review, change, or delete your personal data stored by us by sending an email to info@bitstormsolutions.com. Specifically, you can email us to request access to, correct, or delete any personal information that you have provided to us.

Use of Data

Bitstorm Solutions uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To enable your participation in interactive features of our Service, when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues

Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and not overridden by your rights
  • To comply with the law

Data Retention and Transfer

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, or country. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure Of Data

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Please contact us to make a request. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

Cookie and Tracking Policy

We do not use cookies, web beacons, or any other tracking technologies to collect or store user data on our services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@bitstormsolutions.com